What does my Rock the Smokies ticket include?
Your ticket to Rock the Smokies includes all the concerts and admission to the amusement park! For more details, go to the Ticketing page.
What is the Rock the Smokies Artist Schedule of the Day?
The Rock the Smokies artist schedule will be announced about a week before the festival.
Where may I get more information about Dollywood?
Dollywood's park website has a list of Frequently Asked Questions. Click HERE to go to that page.
Dollywood's Splash Country Waterpark also has a Frequently Asked Question page. Click HERE for that information.
What is the disclaimer?
DISCLAIMER: Presented by Premier Festivals in Association with Young & Associates. Artists are subject to change without notice. Further operating hours, dates, prices and policies are subject to change without notice. Seating arrangement, ticket outlets, and availability of tickets are subject to change without notice. Tickets are not refundable for any reason and all sales are final. All events are held regardless of weather. Purchaser assumes all risk and agrees to these terms when buying tickets. A purchased ticket is a revocable license and may be taken up and admission refused upon refunding of the purchase price. The resale at a price higher than the face value of a ticket is grounds for seizure and cancellation without compensation. Holder of any ticket also assumes all risk and danger incidental to the event before, during and after the event. Absolutely no moshing, body-surfing or slam-dancing allowed. Please note that video cameras and other audio recording devices are prohibited.
What does it cost to park?
It is $15 for standard length vehicles, $18 for oversize length vehicles such as RVs and trailers. Trams provide transportation to the Front Gate. Season pass holders park free.
What does the VIP Platinum ticket include?
VIP Platinum tickets include a seat in the area closest to the front of the stage, a Commemorative Laminated Pass, Rock the Smokies T-shirt, and Exclusvie Artist Meet & Greet.
What type of food is available?
Family restrooms featuring their own private entrance are located in Country Fair, Owens Farm, Wilderness Pass and Showstreet
Several Dollywood eateries offer kids' meals. You'll find them at Aunt Granny's, Miss Lillian's Smokehouse and Fried Chicken, Hickory House BBQ, Grandstand Café, Red's Diner and Victoria's Pizza
Snacks from home?
After careful consideration of park policies across the nation, consultation with health and safety experts and much consideration of the welfare of our guests and employees alike, we are unable to allow coolers, food or drinks into Dollywood. Although we do not allow food or drink to be brought into the Park, Dollywood offers a wide variety of delicious foods available at our restaurants and snack vendors. (Special dietary needs should be addressed with the Foods Office prior to arrival at 865-428-9428.) However, if you would like to eat elsewhere or must leave for any reason during the day, remember to get your hand stamped and keep your admission ticket, then you can return later that same day. Dollywood does not have picnic areas at the Park, but if you would like to picnic somewhere, the Smoky Mountains National Park is a great place to visit.
What is the TimeSaver?
Dollywood’s easy-to-use TimeSaver® electronic line management system lets you avoid long show lines at select shows and rides. Click here for a complete listing of shows and rides available to TimeSaver users. Plus, learn more about TimeSaver and how you can enjoy More Time, Less Wait!
May I leave the park and return in the same day?
Yes! Have your hand stamped at the exit at the Dollywood Emporium. Keep your ticket so it can be scanned when you return.
May children ride the amusement park rides?
Yes. Children can ride if they meet the minimum height requirement established by the ride’s manufacturer to ensure Guest safety. To determine which rides are suitable for your child, please visit Dollywood’s Centralized Measuring station located across from The Southern Gospel Museum and Hall of Fame on Showstreet. Your child will be measured by a Dollywood Host and given a color-coded wristband which helps you and your children quickly identify which rides he or she is tall enough to ride. The coded wristbands correspond to the color-coded information displayed on signs at each ride in the Park. Taking advantage of Dollywood’s Centralized Measuring service early in the day can help you and your family avoid the disappointment and frustration of waiting in line only to discover your little ones aren’t tall enough to ride. Children can ride if they meet both the minimum height requirement and additional rider requirements as established by the rides manufacturer to ensure Guest safety.
Are there ATMs at the park?
Yes! ATM machines are located in the Dollywood Emporium, near the one-day ticket windows, in Rivertown Junction at the White Water Nature Shop, in the Village at Temple's Warehouse & Mercantile, in Country Fair near Skeeball and in Wilderness Pass across from River Battle.
Where may I find a Dollywood Park Map?
- Visit Dollywood's Interactive Map page
- Maps are available at Dollywood just inside the main entrance of the park.
Where may I find information about accessibility?
To find out more about accessibility at Dollywood and to download the guide, click HERE
Are there great places to stay near Dollywood?
Yes! Below are some resources that may be beneficial to you when searching for the right place to stay for you and your family:
- Dollywood Cabins - Located just two miles from Dollywood's entrance, come experience our spectacular mountain views and Southern hospitality while you discover the many amenities of these luxury Smoky Mountain log cabins.
- Dollywood’s DreamMore Resort - Dolly Parton’s first resort hotel is located adjacent to Dollywood’s Splash Country. Choose from nine different room types, created with families in mind. Visit the on-site restaurant, spa, Camp DW and game room! Enjoy free trolley service to both Dollywood and Dollywood’s Splash Country and get discount tickets when you stay at Dollywood’s DreamMore Resort.
- Vacation Packages - Purchase your tickets and book your lodging at the same time.
Where may I find a map of Dollywood's Splash Country?
Maps are available for viewing at several stands throughout the park. A map is also available online at Dollywood's Splash Country Guide Map.
What is appropriate attire for Dollywood?
For more information about appropriate attire at Dollywood and Dollywood's Splash Country Waterpark, click HERE.
How can I plan my visit to Dollywood?
Click HERE for more information on planning a great trip to Dollywood!
What are some of the rides and attractions?
Dollywood's spectacular Tennessee setting provides the perfect backdrop for a variety of amusement park rides and attractions. Thrilling roller coasters, daring water excursions, family rides and kiddie rides-you'll find them all at Dollywood-along with one-of-a-kind attractions that let you experience our Smoky Mountain way of life.The operation of Dollywood's rides and attractions can be affected by cold temperatures.
For more details go to www.dollywood.com
Is there a discounted ticket for children?
Yes! There is a discounted ticket for children ages 3-11! Children ages 2 and under are admitted free.